Privacy Policy for AlpenWeberei GmbH

AlpenWeberei GmbH (referred to as "we", "us", or "our online platform") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services, in compliance with Swiss data protection laws (DSG) and the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for the processing of your personal data is:

AlpenWeberei GmbH

Textilstrasse 18
CH-8004 Zürich, Switzerland

2. Information We Collect

We collect various types of personal data to provide and improve our services.

• Information You Provide Directly to Us:
  • Contact Form Data: When you use our contact form, we collect your name, phone number (international format), email address, and any additional information you provide in the multiline input for inquiry or project details. This information is necessary for us to respond to your inquiries and offer relevant B2B services.
• Automatically Collected Information:
  • Usage Data: We may collect information about how our site is accessed and used. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.

3. How We Use Your Information

AlpenWeberei GmbH uses the collected data for various purposes:

• To provide and maintain our services, including responding to your inquiries related to handcrafted rugs, decorative pillows, bedsheets, curtains, custom covers, table linens, and throw blankets.
• To manage our B2B wholesale textile distribution, personalized embroidery, custom hotel & resort contracts, high-fidelity digital textile printing, and private-label production.
• To communicate with you, including sending you updates about our services, B2B offerings, and information relevant to your interests as a boutique hotel, upscale retailer, interior designer, or exporter.
• To improve and optimize our website and services, ensuring an efficient and premium experience for our B2B clients.
• To monitor the usage of our site for analytical purposes.
• To detect, prevent, and address technical issues.

4. Legal Basis for Processing Personal Data (GDPR)

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it:

• Consent: You have given us clear consent to process your data for a specific purpose (e.g., when you submit information via our contact form).
• Contract: The processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract (e.g., for B2B transactions, custom orders).
• Legal Obligation: The processing is necessary for us to comply with the law (e.g., tax and accounting obligations).
• Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests (e.g., improving our website, ensuring network security).

5. Disclosure of Data

We may share your personal data in the following situations:

• Service Providers: We may employ third-party companies and individuals to facilitate our services ("Service Providers"), to provide the service on our behalf, to perform site-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If AlpenWeberei GmbH is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation.
  • Protect and defend the rights or property of AlpenWeberei GmbH.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.
  • Protect against legal liability.

6. Security of Data

The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. International Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Switzerland and choose to provide information to us, please note that we transfer the data, including personal data, to Switzerland, where our company is based, and process it there. We ensure that any such transfers comply with applicable data protection laws.

8. Your Data Protection Rights

Depending on your location and applicable law, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You have the right to withdraw your consent at any time where AlpenWeberei GmbH relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at the address provided in Section 1.

9. Links to Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

AlpenWeberei GmbH

Textilstrasse 18
CH-8004 Zürich, Switzerland